Let’s talk service standards in our restaurants/cafes. Do we know the true meaning of ‘excellence’? In some places we do but it’s not always the top end restaurants that deliver the most satisfying experience. Recently Michael and I received quality service (observant and attentive) in New Zealand’s capital city of Wellington.
First the genuine welcome when you walk through the door. In some places, just to be acknowledged is a challenge (you know the places). Monsoon Poon is one of these ‘buzzy’ ethnic restaurants with atmosphere to burn. Smiles galore, nothing forgotten (isn’t that a ‘given’?) quality food delivered with efficiency & speed. By looking in the overhead mirror, you can observe the artistic skill of the chefs.
I’m a big fan of observant restaurant staff. Wellington Italian restaurant Fratellis has such a maitre’ d who quickly saw our dismay at being seated beside 12 lovely, but noisy people celebrating a birthday party. He relocated us immediately to a much quieter table. Dining out in Wellington New Zealand is easy because most of the popular restaurants are within walking distance to the CBD area. We stayed at the Museum Hotel which has the award-winning Hippopotamus restaurant. Plus it it’s an excellent location if you don’t have a car. Remember to visit Zealandia at the Karori Sanctuary. It’s a gorgeous nature experience and you don’t have to be a mountain goat to walk through it. I fell totally in love with the Kakas and managed to get up close and personal with them.
I left with the uncomfortable feeling they would outwit me any day of the week. Love Wellington, it’s always treated me well.